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FAQ Questions

1.How will I know that my battery order has been confirmed by Sachdeva Traders?

The moment you place your order and make your payment, you will receive a call from our verification team. The team will be making this call to confirm and verify the order, shipping details, and customer availability. After the confirmation call is over, you will receive an e-mail with product summary and estimated delivery time, thus, confirming the order. The e-mail will also contain the order ID so that you can refer it.

2.Will there be any hidden charges like Service Tax for the battery purchase I make?

The prices of the batteries and the inverters that are mentioned on the website are fixed and it includes everything. They do not contain any kind of hidden costs, service taxes or any sort of extra charges. You will pay the exact amount you see on the website.

3.Will I be receiving batteries that are charged?

The batteries you will be receiving will be completely charged. They will be ready to use the moment they are installed.

4.What are the other options available for payment?

There are various options as per your convenience

5.Who will be taking care of After Sales Service once I receive the battery?

Similar to most products, the battery manufacturer is the one who will take care of the after sales service. If you have bought a battery from us and if it faces some kind of issue in its warranty period, then the right thing for you to do is contacting the battery manufacturer. For example, if your Amaron battery that is under warranty needs to be checked, you have to contact the Amaron Service Centre.

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